Shop without worries: you have 30 days to change your mind! This period starts from the day you received your full order.
Please note that, in order to receive a refund, the products must be returned in perfect condition. Specifically, the products must not have been used, worn, washed or damaged; the identification tag must still be attached to the products with the single-use seal, as must the various composition and care labels.
Personalised items cannot be returned.

أين يمكنني الاطلاع على عنوان ومتجر OVS وساعات العمل؟ هل يمكنني استبدال منتج تم شراؤه من أحد متاجر OVS؟ لدي مشكلة في منتج اشتريته من أحد متاجر OVS. ماذا يمكنني أن أفعل؟